Hardware and Software Sales:
Buying your first home computer or even upgrading your existing one can be a daunting task, especially with never-ending jargon and constantly evolving technology. Not sure whether to buy, upgrade, replace or repair? What do you really need anyway? A badly informed decision can lead to months of frustration with little or no support. Sadly, these days, it's a regular occurrence, so why not let DiTec take the hassle out of your computer experience by tailoring a home package to suit your specific needs.
As a business owner, maintaining and improving your IT infrastructure is crucial. The wrong solution can make or break your company's work flow. The obvious solution isn't always the best long term fix and a wrong decision can severely impact on your productivity and profit. DiTec believes constant communication is critical to the success of your IT infrastructure, and we will work with you to form a long term plan from the very beginning. Ongoing dialogue will allow us to help you make informed decisions and adapt your plan to your changing needs and objectives, and to the constant advancements in technology. It also provides us with the ability to accurately quote on work to be performed so you know what you pay for right from the very start.
With flexible support and a large range of services, why not take advantage of our free onsite consultation and let us tailor a DiTec Solution for you.
Antivirus and Spyware   Security:
DiTec Solutions believes that prevention is better than cure. Having a solid prevention solution minimises downtime and possible loss of data. We can provide, install and support several leading hardware and software applications that provide such protection giving you peace of mind that you are completely secure when checking your emails or surfing the internet.
Backup   Support/Disaster Recovery:
Backing up your information is more important now than ever before. We can create, maintain and monitor a solution that identifies the key areas that need to be backed up on a regular. We can also assist in data recovery should a system failure occur. Using specialised hardware and software we can conduct backups without disrupting your system availability, and restore data efficiently and quickly if needed.
Common symptoms that your computer system may require professional data recovery services are:
- Your computer is making clunking, clicking, knocking, whistling or grinding sounds
- A burning smell is coming from your computer
- Your computer is freezing or hanging
- Your computer does not always start or restarts without you prompting it to
- You have accidentally deleted files
- You have accidentally formatted or reimaged your hard drive
DiTec Solutions support and maintenance agreements provide small to medium businesses with a cost effective and reliable IT solution. An ongoing managed service agreement with DiTec Solutions provides full maintenance on a regular basis, so itís like having a full time IT engineer without the excessive costs.
Our ongoing maintenance agreements include:
- Full infrastructure audit
- Performance monitoring
- Infrastructure development and support
- Over the phone technical support
- Preventing IT problems before they occur
Having a support agreement with DiTec Solutions is like having a full time IT engineer for minimal costs.
DiTec Solutions can create a website unique to your recreational or business environment. We take the time to listen and understand the needs of your business so that you get the most cost effective and professional solution for your website. We can help you with setting up your domain name and web hosting, and will ensure that all required email accounts are setup and ready to use.
Whether it be for your home or business environment, you need the right networking solution. A correctly set up network will enable users to share internet access, files and digital multimedia among multiple computers and other internet-enabled devices. Wireless or wired, we can provide a secure and safe solution.
Repairs   Systems Support:
DiTec Solutions provides expert, same day onsite computer repairs. You may need our repair services if your computer is:
- experiencing network connectivity problems
- infected with viruses, spyware or malware
- not able to start
- running slowly or constantly freezing
We also support the following applications:
- All versions of Microsoft Office
- All versions of Windows
- Computer Associates suite of products
- Symantec suite of products
- MYOB suite of products
- plus many, many more
Contact us today to find out if we support your specific software
A few of our specialised services: